Reshaping Emergency Medicine to improve clinical outcomes and enhance patient experience
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Trier Medical was founded by Emergency Department professionals to improve Emergency Department (ED) operations by improving safety, communication, and efficiency in ED waiting rooms through innovative technology solutions.

The combined experience of Dr James Rippey and Dr Ovi Pascu ensured that their product, My Emergency Visit (MEV), was designed for the hospital staff who will be using it.

The goal is to improve waiting room safety. MEV enhances the safety and efficiency of EDs by enabling virtual care and better communication between patients and clinicians.

What is MEV?

Transforming Emergency Care

Portal - Patient List

Key Outcomes

The launch of My Emergency Visit (MEV) into WA Health marks a significant milestone for Trier Medical and Imminently. The MEV concept was not just about integrating technology into healthcare; it was about reshaping the emergency department experience around the needs and expectations of patients and clinicians, setting a new standard for patient-centred care.

Trier

Reduced Triage Time

Achieved a 30%+ reduction in hospital ramping within 1 month of operation. This means faster, more efficient care for everyone.

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Enhanced Patient Safety

Clinicians receive instant notifications on any signs of patient deterioration, ensuring timely interventions and reducing the risk of adverse outcomes in crowded waiting rooms.

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Improved Communication

Integrates with existing hospital systems, streamlining the flow of information and reducing the need for patients to repeat their medical history.

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Scalable and Secure

Easily scaled across hospital networks, with a robust backend deployed on the hospital’s preferred cloud, ensuring data security and compliance.

How My Emergency Visit Works

Patient Process

  • 1. Patient Registration
    The patient provides
    their details and 
    symptoms via app
  • 2. Supply Photos
    Patient-supplied photos
    help to identify the patient,
    and give more information
    on their condition
  • 3. Supply lifestyle info
    Supply background by
    answering further
    questions whilst waiting
  • 4. Receive notifications
    Receive in-app (push)
    and SMS notifications
    from the hospital

How My Emergency Visit Works

Clinician Process

  • 1. Real-time triage
    Manage and triage
    new patient admissions
  • 2. Observations
    Nurses observe patient
    vitals and status

How My Emergency Visit Works

Patient Process

Trier

PILOT

Developed in conjunction with North Metro Health Services & Department of Health WA

 

Solution Highlights:

  • Hosted as a dual-tenancy on Microsoft Azure, offering real-time triage updates
  • Customised HL7 integration tailored to WA Health's specific needs
  • Stringent data and clinical safety protocols to meet the highest security and privacy standards
  • Designed for scalability, ready for adoption across Australia and beyond.


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Trier in Parliament

Success Story

MEV Launch Success Mentioned in Parliament

Emergency Care Navigation Centre launched at Sir Charles Gairdner Hospital marking a significant leap forward in emergency medicine. With plans to expand this technology to Fiona Stanley Hospital and beyond, Trier Medical's approach exemplifies how leveraging technological advancements can revolutionise healthcare, promising a more efficient and seamless experience for patients and clinicians across the nation.

Trier on 9 news

Success Story

Trier Exclusive on 9 News

Trier Medical's My Emergency Visit (MEV) app has been a game-changer for emergency triaging. Its deployment at Sir Charles Gairdner Hospital has impressively cut ambulance ramping by 49%, a significant milestone that is a testament to the team's dedication and the transformative impact of this technology.

Imminently

Innovating Today, Shaping Tomorrow